Canadian DIY Supply is located in Ontario, Canada. We use Canada Post for our shipments, as well as offering courier shipping if preferred.
We generally process orders within 1-3 days of receiving your order. We love having our orders out the door quickly for our customers, as we know how excited you are to receive your product from Canadian DIY Supply!!
Shipping arrival time varies on location and the shipping specification you choose.
SHIPPING IN CANADA
For shipping within Canada, you will be able to choose the following at checkout:
- Lettermail: slightly longer shipping time and no tracking number
- Standard Shipping: around 2-8 business days, with tracking number
- Expedited Shipping: around 1-4 business days, with tracking number
Average shipping time within Ontario takes 1-3 business days, and outside of Ontario takes 4-8 business days.
SHIPPING TO THE USA
For shipping to the US, there are two options at checkout:
- Standard Shipping: only available for packages under 1kg, and does NOT come with a tracking number; takes around 8-10 business days, depending on final location. ***Because this option has no tracking number, the package is not insurable if it is lost, as we have no way of determining where the package is or whether it has been stopped at customs. This option is the customer's own risk.***
- Expedited Shipping: available option for packages of all weights, and comes with a tracking number; takes approximately 4-9 business days, depending on final location.
We also ship worldwide! At checkout, there will be three international shipping options:
- International Surface / Non-Tracked: is less expensive, but it does NOT come with a tracking number and takes a lot longer to arrive (often between estimated 4-8 weeks, depending on the final destination). ***Because this option has no tracking number, the package is not insurable if it is lost, as we have no way of determining where the package is or whether it has been stopped at customs. This option is the customer's own risk.***
- International Tracked Packet: option is more expensive, but it comes with a tracking number and expedited shipping (between 4-8 business days). We will insure any lost or damaged packages for this option.
- Alternate Courier Shipping: this is the most expensive option, but it allows your package to arrive the fastest way possible (between 1-4 business days). We will insure any lost or damaged packages for this option.
(**Any import taxes that countries charge their citizens are the responsibility of the customer. **)
***Don't forget to apply your discount coupon code to your final order!***
Feel free to contact us through email with any questions! For wholesale orders, please also email us at email@example.com.